Onieu Privacy Policy

Onieu is built around privacy, security, user control, and responsible handling of business information.

We understand that users may use Onieu to manage sensitive business information, including customer information, emails, invoices, estimates, contracts, documents, schedules, contacts, project records, communications, and other business data.

This Privacy Policy explains what information Onieu may collect, how that information may be used and protected, how access to the platform is controlled, and the rights users maintain over their information.

By accessing or using Onieu, you acknowledge the practices described in this Privacy Policy.

1. Private Access and Owner/Admin Approval

Onieu may operate as a private, invitation-based, beta, or limited-access platform.

Submitting a Request Access form does not automatically create an active account and does not automatically give a person permission to use Onieu.

Access may require approval by the authorized Onieu Owner/Admin.

The Owner/Admin may:

• Approve or deny access requests.
• Activate approved accounts.
• Place accounts into limited beta access.
• Suspend or pause accounts when necessary.
• Revoke access for security, misuse, violation of Onieu policies, or other legitimate reasons.
• Manage account-level permissions and platform availability.

Users may not bypass Onieu's approval process, create unauthorized accounts, or gain access through another user's account.

Onieu may use account statuses including:

• Pending
• Approved
• Limited Beta
• Active
• Suspended
• Disabled

Administrative control of an account does not mean that the Owner/Admin has unrestricted access to that user's private business content.

Access to private user information should be limited to what is reasonably necessary to operate Onieu, provide requested support, maintain security, investigate technical problems or misuse, comply with legal obligations, or where the user has authorized access.

2. Account Security

Each approved Onieu user is responsible for maintaining the confidentiality of their login credentials.

Onieu is designed so that one user's account should not be able to access another user's private business information.

This includes another user's:

• Customers
• Contacts
• Emails
• Invoices
• Estimates
• Contracts
• Documents
• Uploaded files
• Business records
• Calendar information
• Tasks
• Communications
• Connected account information

Users must not share login credentials with unauthorized persons.

If Onieu detects suspected unauthorized access, account compromise, abuse, security risk, or misuse, access may be temporarily restricted, suspended, or disabled while the issue is investigated.

3. Information Onieu May Collect

Depending on the features a user chooses to use, Onieu may collect or process certain information.

4. Connected Services

Onieu may allow users to voluntarily connect third-party services such as:

• Gmail or other email providers
• Google Calendar
• Contacts
• Cloud storage services
• Accounting platforms
• Payment or financial platforms
• Other business applications

Onieu will request access to connected services only when the user chooses to connect them.

Connecting one service does not automatically authorize Onieu to access unrelated services.

Onieu should request only permissions reasonably necessary to provide the feature requested by the user.

Users may disconnect supported connected services.

5. Google and Gmail User Data

If a user chooses to connect a Google or Gmail account, Onieu may access Google user data only after the user grants permission through Google's authorization process.

Depending on permissions approved by the user, this information may include information necessary to provide email, contact, calendar, or related Onieu functionality.

Onieu will use Google user data only to provide or improve user-facing functionality requested by the user.

Onieu will not sell Google user data.

Onieu will not use Google user data for advertising purposes.

Onieu will not transfer Google user data to third parties except where reasonably necessary to:

• Provide or improve requested Onieu functionality.
• Maintain platform and account security.
• Comply with applicable law.
• Work with service providers operating on behalf of Onieu under appropriate confidentiality and data-protection obligations.

Onieu's use and transfer of information received from Google APIs will comply with applicable Google API Services User Data Policy requirements, including applicable Limited Use requirements.

6. Nothing Is Sent Without User Approval

A fundamental Onieu principle is:

Nothing gets sent without your approval.

Onieu may assist users in preparing:

• Emails
• Invoices
• Estimates
• Payment reminders
• Customer messages
• Appointments
• Follow-ups
• Business communications
• Other business actions

Preparing an item does not mean that it has been sent.

Where an Onieu feature requires user approval, the prepared action will be presented to the user for review and approval before it is transmitted or completed.

The user remains responsible for reviewing information before approving an action.

7. How Onieu Uses Information

Onieu may use information to:

• Provide services requested by the user.
• Maintain the user's account.
• Process voice or typed instructions.
• Prepare business communications.
• Organize business information.
• Prepare invoices, estimates, reminders, or documents.
• Connect authorized third-party services.
• Synchronize authorized account information.
• Provide customer support.
• Detect fraud, misuse, or unauthorized access.
• Maintain and improve system performance.
• Troubleshoot technical problems.
• Protect Onieu and its users.
• Comply with applicable legal obligations.

Onieu will not intentionally use private business information for purposes unrelated to providing, supporting, securing, or improving the Onieu service without appropriate notice or authorization.

8. We Do Not Sell Personal or Business Data

Onieu does not sell users' personal information, customer lists, private business records, emails, invoices, contracts, documents, or connected-account information.

Onieu does not provide private user business information to advertisers for targeted advertising.

Your business information stays your business.

9. Sharing Information

Onieu may share limited information with trusted service providers when reasonably necessary to operate and support the service.

Examples may include providers supporting:

• Hosting
• Cloud infrastructure
• Authentication
• Email connectivity
• Data storage
• Security
• Error monitoring
• Voice processing
• Customer support

Service providers should receive only information reasonably necessary to perform their services and should be subject to appropriate contractual, confidentiality, security, or data-protection requirements.

Onieu may also disclose information where required by applicable law, court order, legal process, or when reasonably necessary to protect users, Onieu, or others from fraud, abuse, security threats, or unlawful activity.

10. Account Separation

Onieu is intended to maintain separation between user accounts.

One user or business should not be able to view another user's or business's private records merely because both use Onieu.

User accounts should be logically separated so authenticated users can access only information associated with their authorized account and permissions.

11. Administrative Access

Onieu personnel, administrators, developers, contractors, service providers, or other technical personnel should not access private user content simply because they have administrative or technical privileges.

Administrative access should be limited to legitimate circumstances such as:

• Technical support requested by a user.
• Security investigations.
• System maintenance.
• Debugging an identified technical issue.
• Preventing fraud or abuse.
• Protecting Onieu or users.
• Compliance with applicable legal obligations.

Where reasonably possible, administrative access should be limited to the minimum amount of information necessary for the applicable purpose.

12. Data Security

Onieu takes reasonable administrative, technical, and organizational measures designed to protect information from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no internet-connected platform or electronic storage system can guarantee absolute security.

Users should protect their passwords, devices, email accounts, connected services, and authentication credentials.

13. Data Retention

Onieu may retain information for as long as reasonably necessary to:

• Provide the service.
• Maintain the user's account.
• Complete transactions or user requests.
• Meet legal or regulatory obligations.
• Resolve disputes.
• Prevent fraud or misuse.
• Protect platform security.
• Maintain legitimate business records.

When information is no longer reasonably necessary, Onieu may delete, anonymize, archive, or securely dispose of it in accordance with applicable requirements and operational needs.

14. User Privacy Rights

Depending on where a user lives and which privacy laws apply, users may have rights regarding their personal information.

These rights may include the ability to request:

• Access to personal information.
• Information about how personal information is used.
• Correction of inaccurate information.
• Deletion of certain information.
• A copy of certain personal information.
• Information regarding disclosures.
• Limitation of certain uses where applicable.
• Opt-out rights where applicable.

Onieu will not discriminate against a user for exercising a privacy right provided by applicable law.

Privacy requests may be submitted to:

support@onieu.com

Onieu may need to verify the identity of a person making a privacy request before releasing, correcting, or deleting information.

15. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to Onieu and the information involved, these rights may include:

• The right to know what personal information is collected.
• The right to request access.
• The right to request deletion.
• The right to request correction.
• The right to know whether personal information is sold or shared.
• The right to opt out of certain sales or sharing.
• The right to limit certain uses of sensitive personal information where applicable.
• The right to equal service when exercising applicable privacy rights.

Onieu does not sell users' personal information.

California privacy requests may be submitted to:

support@onieu.com

16. Children's Privacy

Onieu is designed primarily as a business productivity service and is not intended for children under 13.

Onieu does not knowingly seek to collect personal information directly from children under 13 through individual Onieu accounts.

If Onieu learns that personal information from a child has been collected contrary to applicable requirements, reasonable steps may be taken to delete that information.

17. Third-Party Services

Third-party services connected to Onieu operate under their own privacy policies and terms.

These may include Google, email providers, accounting platforms, payment providers, cloud-storage providers, or other third-party applications.

Onieu is not responsible for independent privacy practices of unaffiliated third-party services.

Users should review the privacy policies and terms of any services they choose to connect to Onieu.

18. Access Request Information

When a person submits a Request Access form, Onieu may collect information including:

• Name
• Email address
• Phone number
• Business name
• Business type
• Reason for requesting access
• Date of request

This information may be used to:

• Evaluate access requests.
• Communicate with applicants.
• Prevent abuse.
• Manage beta access.
• Manage controlled platform access.

Submitting an access request does not guarantee approval.

19. Account Suspension and Security

Onieu may suspend, restrict, limit, or disable access when reasonably necessary to protect:

• Users
• Customer information
• Business information
• Connected accounts
• Onieu systems
• Platform security
• Legal compliance

Onieu may also revoke access where an account is used contrary to applicable Onieu policies, terms, or security requirements.

20. User Data Ownership

Users retain ownership of business content and information they provide to Onieu.

This may include:

• Customer information
• Contacts
• Emails
• Invoices
• Estimates
• Contracts
• Documents
• Images
• Uploaded files
• Business records
• Project information
• Communications

Using Onieu does not transfer ownership of a user's private business information to Onieu Technologies LLC.

Users authorize Onieu to process their information only as reasonably necessary to provide, operate, secure, support, maintain, and improve services requested by the user, subject to this Privacy Policy and applicable law.

21. Onieu Ownership and Intellectual Property

The Onieu platform and all intellectual property associated with it are owned by Onieu Technologies LLC, unless otherwise expressly stated.

This includes, without limitation:

• The Onieu name, brand, and visual identity.
• Website and application.
• Software.
• Source code and object code.
• Proprietary systems and technology.
• Artificial intelligence systems, workflows, and product functionality.
• Voice-command systems and workflows.
• User-interface and user-experience designs.
• Graphics.
• Designs.
• Layouts.
• Databases and database structures.
• Proprietary processes.
• Features and functionality.
• Documentation.
• Written platform content.
• Proprietary product concepts implemented within Onieu.
• Proprietary methods and systems.
• Improvements, modifications, updates, and enhancements to the Onieu platform.

Except for content owned by users or third parties, all rights, title, and interest in and to Onieu and its associated intellectual property remain exclusively with Onieu Technologies LLC.

No user, visitor, contractor, developer, service provider, consultant, or other party receives ownership rights in Onieu merely by accessing, using, developing, designing, supporting, maintaining, or interacting with the platform.

Nothing in this Privacy Policy grants any person or organization the right to copy, reproduce, modify, distribute, sell, license, sublicense, reverse engineer, commercially exploit, reproduce, or create derivative works from Onieu's proprietary technology, software, branding, designs, systems, processes, or intellectual property except where expressly authorized in writing by Onieu Technologies LLC.

All rights not expressly granted are reserved by Onieu Technologies LLC.

22. Unauthorized Access, Copying, or Use

No person may gain unauthorized access to Onieu or attempt to access private areas, accounts, databases, systems, software, source code, administrative systems, internal tools, or user information without authorization.

Unauthorized copying, extraction, duplication, scraping, reproduction, reverse engineering, distribution, or commercial use of Onieu's proprietary systems, platform, content, branding, design, software, or technology is prohibited except where permitted by applicable law or expressly authorized in writing by Onieu Technologies LLC.

23. Changes to This Privacy Policy

Onieu may update this Privacy Policy as the service evolves, new features or integrations are added, or legal, technical, privacy, or security requirements change.

When significant changes are made, Onieu may update the Last Updated date and provide additional notice where appropriate.

Users are encouraged to review this Privacy Policy periodically.

24. Contact Onieu

Questions, privacy requests, security concerns, or other matters relating to this Privacy Policy may be directed to:

Onieu Technologies LLC

Onieu Support

Email: support@onieu.com